Demographics
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Nurse - 36 Year old Male
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7 Years of experience
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Monitors Patients
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Long shifts ( 36. hours per week)
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Responsible for administrating medications
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Has a son and a daughter
Pain Points - frustration; what they're struggling with
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Hard time learning new tech
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Too any updates, hard to keep up
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Handling too many patients
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Information overload, too many options
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No clear instructions
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Navigating new software
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Software integration issues
Behavior and Habits - routines, tasks, and needs
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Working 12 hours shift
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documenting patients information
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Hard time learning new technology
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Updating treatment plants
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Implementing treatment according to software info
Outcome - things they want to achieve
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Better communication with patients
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Have more time for patients
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Effective and user friendly software
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Access and implement from data
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Access info from software
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Patient treatment
Demographics
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35 year old, male
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Visits hospital regularly for chemo
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Works at a bakery
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Likes to stay informed
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Moderate technological proficiency
Pain Points - frustration; what they're struggling with
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Understanding language - test results
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Has to take multiple medications
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Complex software
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Limited health literacy
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Software not user friendly
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Chemo consequences
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Trying to navigate software
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Limited health literacy
Behavior and Habits - routines, tasks, and needs
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Communicates with his medical team
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Relies on software for medication plan
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Routine check ups
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Research conditions and meds
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Goes to work 3 days a week
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Relies on family
Outcome - things they want to achieve
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Easy access to treatment software
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Access for info without 3rd party assistance
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Understanding of personal health information
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Want to be cured
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Improved communication with healthcare team
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Communication through Telehealth